Warranty Information

All products supplied by Hydroventure Supply are covered by their respective manufacturer warranties. Warranty terms vary by product, brand, and model.

1. Manufacturer Warranty

Each product carries a warranty issued by its original manufacturer (e.g., Waterco). Warranty duration and coverage scope are determined solely by the manufacturer.

2. Coverage

Warranties typically cover defects in materials and workmanship under normal use. Damage caused by improper installation, misuse, chemical imbalance, or lack of maintenance is generally not covered.

3. Claim Procedure

To initiate a warranty claim, please contact our sales team with your purchase details, product model, and a description of the issue. We will guide you through the manufacturer's claim process.

4. Official Terms

For full and official warranty terms, please request the manufacturer's warranty document at the point of purchase or contact us directly.